Frequently asked questions
The handful of things makers ask before buying a pattern — what format the files come in, how to download them after checkout, whether a beginner can handle a given skill level, and how the affiliate links on supply pages work.
Purchases are governed by the Terms of Service and sale terms and the Digital downloads & refunds terms. Some supply links may earn Stitchfolk a commission at no extra cost to you — read the affiliate disclosure. Recommendations remain editorially independent.
Purchasing
What format are the patterns in?
Every Stitchfolk pattern is a PDF, formatted for print and screen. Buy it, download it, and it is yours to keep — open it on a phone or tablet at the craft table, or print it and mark it up the way makers have always marked up patterns.
Do you offer refunds on digital patterns?
Because a PDF is delivered the moment checkout completes, a completed digital sale is final once delivery begins — except where the file is inaccessible, defective, duplicated, or materially not what was described. Then we fix it: a fresh link, a corrected file, a replacement, or a refund as appropriate. The full terms are in our digital downloads & refunds policy.
What devices can open the PDF?
Anything with a PDF reader: phones, tablets, e-readers, and computers, on any current browser. Save the file to a device you control so it is there when the yarn comes out.
How do I reach support?
Through the contact page — a real person reads every message and replies within a day or two. For an order problem, include the email you checked out with and the pattern title; that gets you helped fastest.
Files & downloads
How do I download my pattern after purchase?
Checkout runs through Stripe. The moment payment confirms, your delivery email carries a signed download link for your pattern. Nothing ships and nothing waits — most makers are casting on within the hour.
Where do I find my downloads later? (Can I re-download?)
Save the PDF when it arrives; that copy is yours for good. Download links expire after a while for security. If yours has lapsed, write to us with your order email and we will send a fresh one.
Can I share the PDF with a friend?
Please don’t. Each purchase is a personal-use licence: make the project, print the pattern, give away or sell the finished object — but the PDF itself stays with you. If a friend loves it, the kindest route is their own copy; patterns start at $2.99. The terms of sale spell it out.
Skill levels & the catalog
How do I pick my skill level?
Pick the level you are comfortable with right now, not where you would like to be next year: Beginner (first few projects), Easy (the basic stitches feel automatic), Intermediate (cables, colorwork, lace, and shaping), Experienced (any technique in the catalog). Not sure? The three-question guide points you at a good first make.
Languages
Do you offer patterns in languages other than English?
Today, our patterns are written in English. Translations are on our wish list; if you would buy Stitchfolk patterns in another language, tell us which one — that genuinely shapes what we do next.
Supplies & affiliates
Do you use affiliate links for supplies?
Sometimes. Where a pattern or guide recommends yarn, needles, or tools, the link may earn Stitchfolk a commission at no extra cost to you. Affiliate links are always disclosed — the full policy is our affiliate disclosure.
Why use affiliates at all?
Supply commissions help keep pattern prices where they are — $2.99 to $11.99 — without charging you a cent more for the yarn you were going to buy anyway.
Do affiliate links change your recommendations?
No. Recommendations remain editorially independent: we recommend the supply we would hand you across the craft table, and the commission never picks the product.
Making & materials
What is yarn weight and why does it matter?
Yarn weight is the thickness of the strand — from lace to chunky. A pattern is written for one weight; swap in a very different weight and the finished piece changes size, drape, and how much yarn it drinks. Match the weight on the pattern (or swatch carefully) and the math behaves.
Can I use a crochet hook instead of knitting needles (or vice versa)?
They are different crafts making different fabric — a crochet pattern worked with needles is not a shortcut, it is a different project. Every pattern on the shelf names its craft; start from the crochet, knitting, or needlepoint shelves and you will always be holding the right tool.
What does "gauge" mean on a pattern?
Gauge is how many stitches and rows fit in a measured square — usually 4 inches. It is the difference between a hat that fits and a hat for a giant. A ten-minute swatch before you start tells you whether your tension matches the pattern’s, while there is still time to change needle or hook size.
